SuperHostingSolutions
Last Updated: June 22, 2026
Due to the nature of digital infrastructure services, all payments made to SuperHostingSolutions are generally non-refundable once a service has been provisioned and made available to the customer.
By purchasing our services, you acknowledge and agree to this Refund Policy.
A service is considered provisioned once server resources have been allocated and access credentials have been generated or made available to the customer.
Once provisioning has occurred, refunds will not be issued solely because:
Refunds may be issued at our sole discretion in cases involving:
Requests for billing-related refunds must be submitted within thirty (30) days of the charge.
If SuperHostingSolutions is unable to provision a purchased service within a reasonable timeframe due to issues entirely within our control, the customer may be eligible for a full refund.
Temporary outages, maintenance periods, network disruptions, or hardware failures do not automatically qualify for refunds.
Customers are encouraged to contact support before initiating a chargeback. Initiating a fraudulent or unjustified chargeback may result in immediate suspension or termination of all services and accounts associated with the customer.
Customers may cancel services at any time. Cancellation prevents future billing but does not entitle the customer to a refund for the current billing period. Services remain active until the end of the paid term unless otherwise terminated.
Approved refunds will be issued using the original payment method whenever possible. Refund processing times may vary depending on the payment processor and financial institution involved.
Questions regarding this Refund Policy may be directed to: